Izon Coffee Roastery
Izon Coffee Roastery
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November 14th, 2016

14/11/2016

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03/06/2016 - 04 Freight Restored

3/6/2016

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NZ Couriers Freight Issues Restored 

Online and IT services are now working
Track and trace, courier booking, and eDespatchIT can now be accessed
We are pleased to advise that you are now able to use our track and trace, courier booking, product ordering, and eDespatchIT services through our website once again.  Furthermore our VAN phone booking system has now been restored and can now be used to book a courier also.

Please note:  While all scanning data was captured yesterday (Thursday 2 June), some of it is still processing and is expected to be visible later in the day.

Thank you for your patience as we have worked to restore IT services, and again we offer sincere apologies for any inconvenience caused to you and your staff yesterday.


Kind regards,

The New Zealand Couriers Team

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02/06/2016 - 01 FREIGHT ISSUE

2/6/2016

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NEW ZEALAND COURIERS

Website services & internal IT systems outage
Track and trace, courier booking, product ordering and other services offline
As of this morning we have been experiencing technical difficulties with the IT system that runs our track and trace, courier booking, product ordering and other such services.  The same issue also means that our VAN phone booking system, and eDespatchIT is not working.
Our absolute focus is to fix the problem and restore all services as soon as possible to minimise inconvenience to you and your customers.  We would like to reassure you that no data has been lost, just our ability to access it at this time.  
Unfortunately this issue affects our Customer Services teams as they are also unable to access our track and trace system internally so they will be unable to assist with any track and trace queries at this time. 
We will update you once system access has been restored.
 We apologise for any inconvenience.

Kind regards,

The New Zealand Couriers Team

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02/06/2016 - 02 Freight Issues

2/6/2016

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Issues With Freight 
Dispatch / Tracking / Delivery / Scaners 

Note That New Zealand Couriers Have had a National Ourage & We are waiting for Pickups & Dispatched 

We have been informed that this is a National Ourage & Waiting for them to respond


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02/06/2016 - 03 Freight Update

2/6/2016

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NOTE 
NZ Couriers Website Now Processing - No Tracking Estimated Tomorrow Update 

​Sorry For Delays

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Labour Weekend

23/10/2015

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Have a Safe & Great Weekend From the team at Izon COffee
We Closed at 2pm Today & will be Back in Full Service at 10:00am Tuesday 27th October

​Drive Safe & Relax 
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Rural Lower North Island - Freight Delays Due to excessive Land Slips & Flooding 

21/6/2015

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Delay Rural

9/6/2015

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due to long weekend there is a delay to rural
this has been noted by Post Hast & NZ Posy
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Freight Delay Wellington

15/5/2015

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PBT. Has informed us that there will be no Wellington through freight until roads open and flooding has stopped
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Freight Delays - RE Wellington

14/5/2015

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There are freight delays e'er Wellington weather conditions

there will be no OBTAINED freight today and unlikely to be cleared toll Monday

NZ Couriers only have small issues depending on area

thank you for your understanding
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Swipe HQ New Credit Card Processing

30/10/2014

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we have installed our new Swipe HQ credit card processing system on trial for fast internet processing
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Fri, Aug 22, 2014

22/8/2014

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freight delays northland due to road closed and weather conditions

advised full catch-up by Monday 25th
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Expected Freigjt Delays

10/8/2014

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there is expected freight delays due to south island island snow & north island road closures this may effect some arears

thanks Izon Dispatch
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Tue, Apr 29, 2014

29/4/2014

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Flooding again roads closed freight delays alerts all over Christchurch keep posted
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Tue, Apr 08, 2014

8/4/2014

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Freight Delays we have been alerted to bad weather south island & lower North island with cook straight ferry delays
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Weather Conditions Freight Delays Expected

15/3/2014

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There is expected freight delays due to bad weather conditions for Sunday 16th & Monday 17th Due to cyclone Lucy this will be Nationwide

contact us for an eta track on any delayed items
thank you

izoncoffee team
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Tue, Mar 11, 2014 Flooding Christchurch Wide

15/3/2014

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Last week freight delays due to Christchurch flooding

estimated catch-up 3 days
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Up & Running New Online Shop Hosting

15/3/2014

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We have installed a new web shop online service with security measures in place
this is linked with PayPal credit card payments for added security and a faster tracking service
Hope all our couriers will do the same

izoncoffee team
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